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Legal Notice

General Information

Anyone using the information, documents, products, software and various services provided by this website is deemed to have acknowledged and agreed to all the terms and disclaimers of these General Terms and Conditions of Use.

These General Terms and Conditions of Use may be amended or supplemented at any time, without notice, in light of changes made to this website, of developments in legislation or any other reason judged to be necessary. It is the user’s responsibility to read this website’s General Terms and Conditions of Use, for which only the updated version accessible online is deemed to be in force.
Although the Public Transport Administration of the Ministry of Mobility and Public Works shall take all necessary measures to ensure that the information and data published on this website are correct, they are provided for information purposes. The Public Transport Administration of the Ministry of Mobility and Public Works may not be held liable for inaccurate, incomplete or incorrect information, or even for false or manipulated information.

The user accepts responsibility for any access to the website or use made of it. The Public Transport Administration of the Ministry of Mobility and Public Works declines all liability for any direct or indirect losses that may be caused by use of the website, particularly in relation to a break or cessation of its operation, or a dysfunction of the site which may result in particular from a shutdown for maintenance or an upgrade of the Public Transport Administration of the Ministry of Mobility and Public Works computer systems, technical faults or network overloads, faults in telephone lines, errors, negligence or misdemeanours by suppliers, Internet services or a third party or a virus acquired via the Internet.

Data Protection

Personal data provided by the user will be processed in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

Session Cookies

The Public Transport Administration of the Ministry of Mobility and Public Works website uses client-side cookies, which are small text files enabling information about the user’s browsing to be analysed, thereby making the website easier to use and making its use more customized and enjoyable. These cookies are stored in a cookie directory on the user’s computer. They contain the name of the server which wrote them, an identifier under a unique number and an expiry date. The unique identifier enables the website to recognize the user’s computer on every visit. Once the user’s session is ended, the session cookies are deleted from the user’s computer. The cookies are linked to Drupal modules:

Marketing Cookies

Marketing cookies are installed by our advertising agency, IP Luxembourg, whenever an advert is released. These marketing cookies do not contain any personal data and prevent the same adverts from appearing repeatedly.

Third-Party Cookies

The Public Transport Administration of the Ministry of Mobility and Public Works uses Google Analytics, a statistical analysis tool that collects information about how visitors use the website. These cookies collect information under a pseudonym (as a unique number), including statistics about the number of visitors to the website, where visitors come from and which pages they have looked at. The Public Transport Administration of the Ministry of Mobility and Public Works uses this information to improve the website. The cookies generated by Google Analytics are:

Cookies Management

When users go on the website a pop-up banner appears requiring users to accept all the aforementioned cookies. Should the user subsequently decline these cookies, certain sections of the website will not function as they are meant to or they may not function at all.

Route Search Processing

If the user declines the website’s cookies, use of certain features of the website may be limited or disabled. The user is therefore recommended to set their browser so that the website’s cookies are accepted. The user’s most recent searches are saved for ergonomic reasons. Whenever the user carries out a new search, the route search form can automatically be partly populated. The data is stored on HaCon’s servers, an IT company based in Germany.

Website Contact Form Processing

The information collected via the website’s contact form is processed by the Public Transport Administration of the Ministry of Mobility and Public Works in order to deal successfully with the user’s request.

By filling in the form, the user accepts that their personal data will be processed to deal with their request. The Public Transport Administration of the Ministry of Mobility and Public Works retains this information for as long as is necessary for the processing to take place.

Changes to the Website

The Public Transport Administration of the Ministry of Mobility and Public Works reserves the right to develop, alter or suspend this website, without notice for maintenance purposes, updating or any other reason deemed necessary. In particular, the Public Transport Administration of the Ministry of Mobility and Public Works may at any time remove, add, supplement or clarify any or all of the information and services provided or displayed on the website.

Hyperlinks and Connected Websites

For the convenience of its users, this website may contain links to other websites which may be of use or interest to users. The Public Transport Administration of the Ministry of Mobility and Public Works does not systematically monitor the content of these websites. It cannot therefore be held liable for the content shown on these websites, whether with regard to the legality or the accuracy of the information found there.

Intellectual Property (Copyright)

This website, all its elements (including the page layout) and also its information are protected by intellectual property and copyright legislation.

Unless otherwise stated, the Public Transport Administration of the Ministry of Mobility and Public Works grants no license or authorisation concerning the copyright it has for this website and its elements. Unless otherwise stated, the user is authorised to view, download and print the documents and information available on the following conditions:

• the documents and information may not be changed in any way whatsoever;
• the document and information may not be disseminated beyond this website.

The rights you have been accorded above, implicitly or explicitly, represent authorisation for use and under no circumstances a transfer of rights, property or other relating to any part of this website.

Applicable Law

Any dispute involving the use of this website and its services shall be subject to Luxembourg law and the exclusive competence of the jurisdictions of the Grand Duchy of Luxembourg.

User Rights

In accordance with the European Regulation (EU) 2016/679 (GDPR), with regard to the processing of personal data, as the data subject the user has rights and to exercise these rights must write to the person in charge of data protection rights:

dpo@atp.etat.lu
Délégué à la protection des données
B.P. 640 L-2016 Luxembourg

The user has the right:

• to be informed about and access their personal data
• to rectify and delete their personal data
• to object to direct marketing practices
• to object to automated decision making and profiling
• to free movement of their personal data
• to rectify, delete, restrict, oppose and omit this personal data
• to revoke their consent for their personal data to be processed
• to lodge a complaint/claim with the authority for regulation and control, the Luxembourg National Data Protection Commission (C.N.P.D).